Our client is the market leader in their field here in WA, delivering tailored Facilities Management and Parking solutions to meet client needs. With a strong focus on building long lasting relationships and a collaborative culture, they have a high level of retention across both staff and clients.
The role of Sales and Customer Support Officer will work closely with the broader Operations and Sales team assisting with duties that include the following:
- Answer all incoming calls, transfer and direct messages as required.
- Answer all email enquiries.
- Data entry and statistic reporting.
- Ticket printing & access card programming for clients.
- Account management and auditing.
- Excel reporting
- Administer incoming mail.
- General administrative tasks as directed.
To be successful, you will be a natural problem solver and great team player with exceptional customer service skills. You will be able to demonstrate competency using a multi-line phone system and have strong general computer skills including a sound working knowledge of the Microsoft Office suite (Outlook, Word, Excel, Powerpoint).
Ideally you will bring experience in a similar administration role and enjoy the responsibility of being the first point of contact for customer support.
In return, you will have the opportunity to work with a National Business who value diversity and flexibility. The successful candidate will have the opportunity to work a 4 or 5 day week, and the option to work 1 or 2 of those days from home.
If you fit the above criteria, please apply to this ad, or contact Hannah Byrne on 0414 144 366 or email [email protected]
